PnP Loyalty and Epson customer engagement solutions
PnP Loyalty is leveraging Epson’s OmniLink Merchant Services (OMS) platform for its new restaurant customer engagement platform. The joint solution has been implemented in nearly 800 locations. PnP Loyalty’s full-service restaurant engagement solution leverages Epson’s OMS cloud to help operators understand their guests’ behaviors and set up rules to automate communications and offers that drive incremental sales. Customer engagement can take place through a guest facing tablet, a mobile app or combination of both.